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OUR JOURNEY

We have +15 years of experience in implementation and outsourcing services.

BPO, Contact Center, Home Delivery, Direct and Digital Sales, Loyalty Programs and Logistics, with clients from different economic sectors in the world.  We are experts in implementing state-of-the-art technologies.

 

Our human talent is permanently trained in customer experience and relationship marketing. Additionally, we ensure that our staff meet all the requirements demanded by our clients, we have selection and induction processes defined and adjusted to the characteristics and needs.

Redefining the shape 
to support

OUR MISSION

Constantly transform our services and strategies, taking the future as a source of inspiration with an agile project development model, creating a creative ecosystem focused on people, serving new segments of people, in order to provide a wide range of solutions to the needs of our clients from different sectors of the economy, becoming a strategic ally, through our products and services such as Customer Service and Experience, Logistics Operation, Telephone, Digital and Face-to-face Sales, E-commerce, among others, which contribute to the development of our sectors of influence.

OUR VISION

Before 2030 Market Mix will be one of the main references in Latam in Transformation and Innovation of outsourcing solutions.

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Our journey

2007

MARKET MIX IS FOUNDED

We opened operations in the city of Bogotá to serve one of the first e-commerce in Colombia.

2008

AN INNOVATIVE HOME TECHNOLOGY IS LAUNCHED

According to the needs of our clients, we developed an innovative delivery system to telephone home delivery.

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ALLIES

Our business partners

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